C21.P17As this example of the food supply chain demonstrates, there are many opportunities for increasing sustainable business practices all along the supply chain. What does it mean to become a sustainable business and what steps must leaders take to integrate sustainability into their organization? C21.P5However, there are challenges associated with implementing new approaches to supply chain sustainability. Environmental and social risks can be reduced through better sourcing of materials and high labour standards in supplier factories. Thirdly, it will launch a new online Green Network where staff can share environmental ideas, inspiration, and innovation. as our business relationships develop. Marks and Spencer has a convincing business case for sustainability. ", "By 2019, well develop and launch a mechanism enabling products that meet certain sustainability criteria to be clearly labelled, helping customers worldwide identify these products in store or online. The Sustainability Scorecard initiative bolsters brand value by enhancing relationships among the main business, suppliers, and customers. In 2021, we launched our quarterly Family Matters Index, designed to help us to understand the priorities, challenges and ambitions of families across the UK and how they change over time. C21.P4This collaboration can yield a range of benefits for M&S. As I pass the baton to the new leadership team, I am proud of what we've achieved in the last year and I know they share my commitment to building a more sustainable future for our customers, colleagues, shareholders and communities. The retailer reports that 80% of its products now have an eco or ethical quality above industry norms, such as Fairtrade food, cruelty-free beauty products, or recycled packaging. please check your email to confirm your subscription. The collaboration brings M&S delicious Food-on-the-move to the nations largest chain of coffee shops, taking our trusted value offer to a wider audience. Accompanying the environmental pillar of our sustainability strategy, our social pillar underscores our continued focus on human rights, health and wellbeing and community investment. In 2021/22, our focus has been on strengthening our standards and reinforcing how we deliver our commitments. Ecosystem Pain Point Over 90% of M&Ss impacts fall within the supply chain and outside of its own operation. Prices in the range start from just 7 for a multipack of three 100% responsibly sourced cotton unisex polo shirts, featuring StayNEW technology to reduce colour loss and bobbling. Moreover, since the relationship between supplier engagement and decisions to adjust business practices is not always clear-cut, these sessions function primarily as opportunities to identify best practices. Five years into its sustainability efforts, Marks and Spencer has demonstrated a strong business case for sustainability, with 185m in net benefits from Plan A made available to be reinvested back into our business.. There are some outstanding achievements in the 2017 report and solid progress across our commitments. For full access to this pdf, sign in to an existing account, or purchase an annual subscription. This is marks and spencers annual report from 2021 wetherspoon plc annual report and financial statements 2021 wetherspoon owns and operates pubs throughout the. We believe that a great price shouldnt come at the expense of great quality and by continuing to protect prices, were ensuring affordable school uniform that also passes the hand-me-down test - is accessible to all families this Back-to-School season.. To support this aim over 1,000 colleagues from across the business have been upskilled through our data skills pathway, which we launched in 2018 with retails first ever data academy in partnership with Decoded. It also shows a sustainable procurement plan and tracks the percentage of renewable energy at site. M&S business news, financial results, presentations, company reports and the latest share price. We are on a journey and the customer is starting to respond but we will stick to our knitting. That turnaround also embraces a multichannel approach, with M&S now calling itself a connected retailer. Plan A was initially launched in 2007 and resulted in M&S achieving carbon neutral status in 2012. C21.P24There is further encouragement through other incentives and collaborative programmes such as the annual supplier awards programme and networking sessions. For example, better farming practices in the cotton supply chain are making a significant contribution to emissions reduction and better water stewardship. Our There is lots more to do, he said in January. Firstly, it has identified 100 colleagues as Carbon Champions across roles in buying, sourcing and operations to drive net zero delivery. 116 NominationCommittee report 120 Workforce Engagement Committee report 124 Audit Committee report 132 Risk and Sustainability Committee report 136 Directors remuneration report 2021 155 Directors report Financial statements 163 Statement of Directors Responsibilities 164 Independent Auditors Report 171 Consolidated Income Statement 2017European Supermarket Magazine your source for the latest retail news. We need to transform how we make, move and sell our products to customers and fundamentally change the future shape of our business.. The retailer has reset its Plan A sustainability programme, and will focus on becoming net zero across its entire supply chain and product offer by 2040. All rights reserved. Copyright 2023. As the ESG Committee, our role is to provide the additional rigour, support and challenge to ensure our leadership position is upheld and sustainability is at the very heart of M&S's customer proposition. Of its goals, the company has achieved 138 of its 180 commitments, with 30 on plan, 6 behind plan and 6 not achieved, according to the report. Doing the right thing by our planet, people and the places we serve is a value that has been core to M&S's culture since its inception. As an industry report explains: C21.P6Most companies in the grocery sector initially approached supply-chain sustainability from a need to ensure compliance and to minimize supply and reputational risks from across the supply chain. Stores will also play an important role in communicating with consumers, with M&S planning a store takeover that will see store windows feature a sustainability message and 70 of its largest stores will host welcome zones that explain what that particular store is doing to support its local community. We know that workers producing for M&S in India, Bangladesh and Sri Lanka are not paid enough to live on and their wages often fall far short of a living wage, added Nicola Round of Labour Behind the Label, a fair pay group. Wed 10 Nov 2021 08.59 EST First published on Wed 10 Nov 2021 03.57 EST. Today we have four separate streams, including our most recently launched L7 Data Science & AI apprenticeship, all equipping our teams with the tools and skills they need to stay one step ahead of our customers. Well also work with our suppliers to minimize food packaging write-offs.6. Marks and Spencer has demonstrated a strong business case for sustainability, with 185m in net benefits since 1997 available for reinvestment. THREAD is partnering with AWS to streamline procurement for life sciences organisations and help them access high quality SaaS offerings. Responsible Sourcing & Human Rights in Foods, Responsible Sourcing & Human Rights in Clothing & Home, Sustainability Report 2022 - Resetting Plan A to Deliver a Net Zero M&S, Results, Reports, Webcasts & Presentations, M&S Teams Up With Agrisound To Boost Pollinator Activity On British Farms. The Sustainability Scorecard initiative bolsters brand We have set out a clear strategy to deliver against these goals. Please see our Digital AGM page for: youll be helping M&S to reduce its impact on our environment. To achieve this, M&S has said it will: Since Plan A launched 10 years ago, M&S says it has helped the company redefine the role of business in society. pursued new procurement strategies and supplier partnerships to emerge stronger than ever. C21.P23The scorecard framework is supported by a Supplier Collaboration Programme. One of the worlds leading ethical trade membership organisations, Sedex, works with businesses to help them better manage their social and environmental performance and improve working conditions in global supply chains. We actively engaged with multi- stakeholder groups and governments on supply chain challenges in the UK, Kenya, India, Bangladesh and Turkey. Caring about our impact on the world today and in the future is good business. THREAD is partnering with AWS to streamline procurement for life sciences organisations and help them access high quality SaaS offerings., The European Commission introduces a flexible procurement process for end-user IT supplies, empowering procurement professionals in the digital era, Strategic collaboration between Shell and Worley focuses on digitalisation, sustainability and costs, optimising procurement in energy industry. We have learnt in recent years that digital meetings are more engaging, more democratic, and allow us to communicate and hear from more of our shareholders. Oxford University Press is a department of the University of Oxford. Click subscribe to sign up toESM: The European Supermarket Magazine. Whilst our environment goals focus on net zero and Plan A, our social strategy focuses on supporting our people, responsible sourcing and human rights, and charitable partnerships, and includes animal welfare. The money saved on printing and postage will help lower our costs We take a look at how Sedex is helping British retailer Marks and Spencer achieve continuous improvement in their sustainability mission, Automated Delivery Services set to transform procurement, The Big 7 challenges for CPOs in 2023: Insights from Mintec, WHO procurement spend has ESGs at centre of operations, Collaborative procurement: Powering offshore wind globally, Strengthening procurement for enhanced scientific output, The accelerating power of Digital Twin Tech in enterprises, GEP integrates Microsoft Azure's OpenAI boosting procurement, EU unveils Dynamic Purchasing System and eProcurement, HII's submarine procurement contract mod reaches US$10.2bn. As a business thats been around since 1884, we know how important it is to look to the future. Plan A 2025 will also see a continuation of M&Ss Shwopping clothing recycling initiative and the company has pledged to use at least 25 percent recycled material in at least a quarter of the clothing it sells by 2025. We aim to add further Food and Clothing & Home supply chain details by 2019 and details of raw materials suppliers by 2022. Marks & Spencer : Encouraging progress despite the challenging environme.. In these sessions, suppliers that have made progress on specific challenges are encouraged to share experiences and outcomes with their peers, and M&S technical experts are also on hand to share operational knowledge and expertise. Marks During the year, we played our part in supporting our supplier partners and advocating for greater support for the most vulnerable people in our supply chains. Mejuri Becomes First Jeweler to Join Regenerative Mining Initiative, Tony's Chocolonely Unveils Future-Proof Legal Structure to Protect Its Company Mission, Finding Potential in Peers: The Importance of Pre-Competitive Partnerships, Aquaculture Industry Must Become Regenerative or Fail to Meet Demand by 2050, 2 Biotech Startups Are 3D Printing Fish to Give the Ocean a Rest. This wont be easy. We have always served our local communities and, as we emerge from the pandemic, were reflecting on the changing needs of our society and will be resetting our community programme. Achievements include becoming carbon neutral, sending no waste to landfill and sourcing 100% of the wild fish it sells from the most sustainable sources available.. 4 min. From Sosander to Smiggle, we operate a range of models, including exclusive collaborations and brands we own, like Jaeger, or have a minority stake in, like Nobodys Child. Discover M&S and our different businesses, including Food and Clothing & Home. Brands at M&S will continue to be online first, maximising the advantage our store network brings for seamless delivery and collection, but weve begun a number of exciting in-store trials with brands including Early Learning Centre (now in 10 stores) and SeaSalt (in 20 stores). Registration is now open for SB'23 San Diego! For further information, please contact: Corporate.Press@marks-and-spencer.com, Marks & Spencer Commits to Holding the Price on Its Market Leading School Uniform, Responsible Sourcing & Human Rights in Foods, Responsible Sourcing & Human Rights in Clothing & Home, Sustainability Report 2022 - Resetting Plan A to Deliver a Net Zero M&S, Results, Reports, Webcasts & Presentations, M&S Teams Up With Agrisound To Boost Pollinator Activity On British Farms, M&S has held prices on its school uniform since 2021- and confirms return of popular 20% off school uniform offer for early bird shoppers, M&S school uniform is ranked #1 by consumers for value for money by YouGov, Third-party brand partners Smiggle and Hype will be ranged in over 100 M&S stores across the UK this season to offer a one-stop-shop for Back to School. Last week, the retailer launched Plan A 2025, which contains the company's sustainability aims for the next eight years, including the goal of making Marks & Spencer a zero-waste business. the label" with greater transparency over how products are responsibly sourced. Weve now extended Plan A to 180 commitments to achieve by 2015, with the ultimate goal of becoming the worlds most sustainable major retailer.. C21.P25The scorecard enables M&S to understand and manage its supply chain better. TO DELIVER THIS, WE NEED OUR COLLEAGUES TO UNDERSTAND BETTER THE CARBON IMPACT OF OUR PRODUCTS AND PROCESSES AND WE NEED TO BACK OUR SUPPLIERS TO INNOVATE AND ADAPT TO THE, Welcome to our 2022 Sustainability Report, Welcome to our latest sustainability report, which updates you on the progress we are making to deliver our ambition of sustainable, profitable growth and long- term value creation for all stakeholders. University: University of Westminster. Plan A 2025 is now our plan for a future in which a truly sustainable M&S can, in partnership with our customers and stakeholders, have a positive impact in all we do. We have built up a slightly paternalistic distant trust and we have to turn that into engaged trust so people can put a finger on why they trust.. C21.P20The third element of the scorecard is lean manufacturing. C21.P39Looking ahead, M&S aims to source 100 per cent of products from at least Silver-level suppliers by 2020. Food supply chains create more waste, but much of this is currently recycled. to the events in Ukraine. Sustainability Scorecard: Capacity Building Initiatives, corporate.marksandspencer.com, https://corporate.marksandspencer.com/plan-a/our-approach/food-and-household/capacity-buildinginitiatives/sustainability-scorecard. The programme has delivered substantial savings through waste reduction and environmental efficiency amounting to over 600 million since 2007. The result of the campaign was over half a million app downloads across March and monthly active app users reaching new levels. Not consenting or withdrawing consent, may adversely affect certain features and functions. Their customers and employees are increasingly interested in all aspects of their products integrity, and expect M&S to engage with their suppliers to ensure fair working conditions and respect for human rights throughout the value chain.. The plan supports the companys bid to become a truly sustainable retailer through key actions targeting each focus area, such as sustainable sourcing, raising 25 million for charity and halving food waste across its operations by 2025. So far, customers have reacted brilliantly to the tie-in, with sales performing strongly. As a business thats been around since 1884, we know how important it is to look to the future. M&S is a leading British retailer, with a unique heritage and strong brand values. M&S brings back its Look Behind the Label sustainability This website uses cookies for analytics, advertising and to improve our site. Furthermore, only products from Silver and Gold factories are eligible for recognition as having Plan A product attributes for sale to consumers. As an own-brand retailer, one of our biggest strengths is the close relationships we've created with our trusted supplier partners, from farms to factories and I've been, revolving credit linked to the delivery of our net zero targets. Its much less fuss, much more interactive and -, Ethical trade and human rights in the supply chain, WE NEED TO BACK OUR SUPPLIERS TO INNOVATE AND ADAPT TO THE, Marks & Spencers tenders GBP228.1 million loan notes, Marks & Spencer to Buy Back GBP219.4 Million of Bonds due 2025, 2026, RBC Raises Marks & Spencer PT, Keeps Sector Perform Rating, programme to help our farmers become more resilient to the biggest environmental challenges, UK shoppers boost spending despite inflation's bite, Germany enters recession; UK energy price cap lowered. Plan A 2025 takes a three-pillar approach to the future, focusing on customer and colleague wellbeing, transforming lives and communities and caring for the planet. We believe that wider sustainability concerns are are here to stay, resulting in opportunities for our brand to enter new markets. M&S has held prices on its school uniform since 2021- and confirms return of popular 20% off school uniform offer for early bird shoppers M&S school uniform is ranked #1 by consumers for value for money by YouGov Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Secondly, the retailer is developing a programme of learning to grow carbon literacy and equip its colleagues with the understanding to identify carbon-related risks and opportunities. Here, the scorecard tracks whether suppliers use formal tools for cross-functional problem solving, employ value-stream mapping to illustrate and analyse the manufacturing process, and identify key suppliers for improved relationships. This led to zero fruit waste, with 90 per cent of fruit waste being used elsewhere in the business. During the year, we updated our Global Sourcing Principles which were introduced in 1998, setting out the minimum standards for all our supplier partners. Marks According to the latest M&S Family Matters Index, the cost of living remains a concern for 81% of families, with 62% of customers placing value as the most important priority when shopping. About a 5 minute read. Marks & Spencer has revived its 2006 Look Behind the Label campaign as part of its latest sustainability push. Sign up for a free account: Comment on articles and get access to many more articles. M&S resets sustainability targets Marks & Spencer has pledged to cut its carbon footprint by a third by 2025 as part of its commitment to be fully net zero by 2040. Keep up to date with all the latest news from M&S. To this end, M&S will launch a five-year, 50 million Plan A innovation fund to support new ideas in the business.13 An additional future goal will be to help suppliers create 200 Plan A factories and have ten thousand farmers join the initiative.14 Taken together, these programmes aim to catalyse innovation along M&Ss sustainable supply chain and to continue fostering good relations between the company and its suppliers. M&S eyes 500m profits boom after surge in demand for jeans With approximately 400 suppliers producing products at over 800 sites across 44 countries, and sourcing raw materials and commodities from over 70 countries and an estimated 30,000 farms globally, M&S Foods supply chain brings great complexity. When the additional 20% Back-to-School offer is applied, prices start from just 5.60 for early shoppers. Climate change is a growing concern for our customers and colleagues, and this was amplified further as awareness levels increased with COP26 held in the UK. We welcome any pay rise, but we would encourage M&S to accredit to the living wage scheme and to use that benchmark instead of creating their own. inspired and encouraged by our suppliers' responses so far. Annual Report and Financial Statements. We need to transform how we make, move and sell our products to customers and fundamentally change the future shape of our business. C21.P10At least once a year each of the direct suppliers sites works through the scorecards framework and completes self-assessment questionnaires.3 As a case study by the Financial Reporting Council describes, suppliers take the process of generating and auditing these scorecards seriously: C21.P11A critical part of the process is audit and assurance where it must both satisfy itself that the required standards are being met and avoid alienating its suppliers by being too strictThe company has opted to give a window for when audits will take place, so that the suppliers know that the assurance team will arrive at some point within the space of, say, a month. 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We have set a goal to be a net zero business across Scopes 1, 2 and 3 by 2040. Last week, the retailer launched Plan A 2025, which contains the company's sustainability aims for the next eight years, including the goal of making Marks & Spencer a This issue focuses on emerging technologies, organizational structure, innovation, and employee well-being. As a business thats been around since 1884, we know how important it is to look to the future. Families are cautiously optimistic about what the rest of 2022 will bring, amid growing concerns around health and the environment. As Chief Executive Officer, Stuart Machin has responsibility for day-to-day leadership of the business and the Executive Committee, and is also an executive member of the PLC Board. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. To kickstart the conversation, M&S has rolled out its new Spend It Well campaign, which aims to position the brand as an enabler of a life well-lived, as well as a digital hub called Make It Matter. THIS MEANS WE NEED TO TRANSFORM HOW WE MAKE, MOVE AND SELL OUR PRODUCTS TO CUSTOMERS AND FUNDAMENTALLY CHANGE THE FUTURE SHAPE OF OUR BUSINESS. By Caroline M&S sees offsets accounting for 14% of These measures focus on energy use, water use, waste, and carbon outputs. With the goal of increasing transparency, product quality, and worker well-being throughout its supply chain, M&S instituted a Sustainability Scorecard system in 2010 to measure impact and incentivize best practices. I thank Steve for his. We need to transform how we make, move and sell our products to customers and fundamentally change the future shape of our business. Our Plan A Commitments 20102015, corporate.marksandspencer.com, March 2010, https://corporate.marksandspencer.com/plan-a/85488c3c608e4f468d4a403f4ebbd628. As will always be the case with an ambitious, stretching plan, some of our goals are behind plan, but in every case we have an action plan to address the challenges and hit our commitment targets.. M&S works with food suppliers to help them recycle their remaining volumes that still go to landfill, by using the most carbon-efficient approach available, for example anaerobic digestion or composting. Nobody said sustainability is easyquite the contrary. 4.6 / 5.0 (74) Marks and Spencer Group PLC reports have an aggregate usefulness score of 4.6 based on 74 reviews. M&S Foods new 'Innovation Hub' to galvanise vegan food and