Less than one star if possible. Offer is good for one-time use only. Yes CS said in stock will send out. I also sent a video showing the replacement tray keeps the door on my oven open. They only last a year or one and half and won't work. Only 12 month guarantee, if they had confidence in their brands they would give a longer warranty.Surely the quality of the Shark brand, your products should last longer than 18 months, Bought a 3 in 1 toaster the grill pan is damaged trying to get replacement is a nightmare not in stock they cannot put it on system to send out when in stock expect customer to keep ringing back! Dont waste your money people.
SharkNinja Reviews | Read Customer Service Reviews of sharkninja.com Why should I pay to print an instruction booklet when it should have been supplied with an item I have just paid 330.00 for. Many stores carry the model(s) I am interested in.
SharkNinja | Maker of Shark Cleaning & Ninja Kitchen Appliances I rang Shark and didn't have a long wait. I would like an apology and for your operator to be trained/retrained in customer service. I purchased my cordless shark ninja a little over a year ago. Be warned if it breaks down you will be thirsty for a long time unless you buy a back up kettle.
SharkNinja | Maker of Shark Cleaning & Ninja Kitchen Appliances I was gifted a shark freestyler for Christmas. Infomercial said it came with a free steam mop, if you call right now. Shipping. So purchased a kettle from Tesco awaiting email for when kettle back in stock!3 months later back in stock so contacted regarding this told them I had to purchase another kettle and they told me I could send it back for inspection!!!!!!!!! Our Customer Service Specialists are also available at 1-866-826-6941 to assist with product support and warranty service options. Robust machine and perfect for small kitchen counters and makes the space mess-free too. Or,refund so I can purchase the desired vacuum. I have not been able to register my NINJA FOODI DIGITAL PRO AIR FRY OVEN upgraded from the previous smaller model. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of SharkNinja. 2 hoovers were sent out by mistake and so i contacted the company to arrange pick up of the second. I constantly received constant emails (some days more than one) saying it was on it's way but there was never any tracking number attached. Despite repeated attempts to get my money back they came up with one excuse after another to avoid refunding me. I was impressed by the product while it worked but the nickel-and-diming from Shark customer service has ensured that next time, I will purchase a Dyson. I thought this company had some standards when I first purchased but obviously theyve gone down.
I have called them asking them to make it stop and they said they had no record of me being a customer as I have three of their expensive somewhat [censored]ty cooking items. Shark refused to refund or replace the stolen package even with a police report. Part supposedly sent and yet I am still waiting, called to chase and apparently not even despatched! Terms and Policies | Privacy Notice | Customer Care | Consumer Rights Ninja Kitchen 2023. for the same from Shark. Contact Us: Our Shark experts are here to help. Limit one discount per customer per transaction. Are you using distilled water in Stops working after short time, all heads faulty. ", Because of this air fryer's size and its ability to cook both baskets of food at the same rate, it could be great for larger families or summertime entertaining, though Miller says he often uses it to prepare meals for just two people. When reported to their customer service, they wanted us to return them so they could carry out tests, then, if found to be faulty, replace them. I got a response that it would go to some team to be sorted out time frame unknown. They have no idea what they're doing, can't even find my order number with THEY gave ME. Desired outcome: This is super powerful and blends vegetables and ice so well. 2 x cordless Shark Hoovers. I will never ever buy another Shark product again. SharkNinja reviews & complaints SharkNinja Customer Support Lowest Rating 9 Resolved 55 Unresolved 14% of 64 complaints were resolved File a complaint Table of contents Verified Follow Share Complaints Contacts 2+ weeks, 4 international calls to Ninja and 3 to PayPal and the problem still is not solved. This model of vacuum is not fit for purpose.
Most company's updating their technology strive to make improvements not remove what the consumer has paid their hard earned money on. Disgusting company. I agree with Mustafa review 2nd Feb 23, wrote to CEO Mark Rosenzweig, no acknowledgment or reply re my Ninja air fryer. I returned immediately because it was too small. Opened a BBB Complaint against them and they offered an additional credit but continue to loop charge credit card with authorization then a credit but fail to send the product. Well guide you through the process. We all have lots of appliances in our homes, but when were looking to invest in a new onelarge or smallwe have to do some digging to find the best one that fits into our budget (which is, in part, what you turn to us for). We use dedicated people and clever technology to safeguard our platform. What makes us different? Are you ready to work day in and day out with the smartest, most dedicated people youve ever met? Reported to paypal for a refund.
Ninja CW202GY Foodi NeverStick PossiblePot, Premium Set with 7-Quart The products are fine but the persistent Emails that I'm getting is ridiculous.The unsubscribe link does not work and I cannot find a way to contact them from their web site as you have to state a reason then you gat an automated reply directing you back to the web site.Looks like I will have to report them to the ICO. Ordered a Ninja 3in1 food processor on black Friday deals, three weeks later and numerous phone calls to the Shark ninja customer service team, and still nothing. Now trying to refund via PayPal. It cuts off when switched on. The FlexStyle For All Hairkind campaign celebrates all hair types and proves the power of SharkNinja innovative technology.
Contact Us - Ninja Customer Service | Official Support & Help Center I use it on my hard floors & carpets and It cleans so well. What a shame to sell a good product then behave like this will not purchase from them again. Fast forward to 2019 when I purchased the robot vacuum. I don't trust or believe customer service, Immediate receipt of the Rotator NV680 I purchased or immediate total refund. SharkNinja today announces the appointment of Victoria Azarian to SVP Global Creative, reporting directly to Chief Marketing Officer, Bill Davaris. Worst customer service a company could possibly ever have. So they want to send me to jail for making one, I repeat One phone call to ask questions. (I My first purchase years ago was for an upright vacuum that I was incredibly happy with. Refund not been processed after 1 month wait, Stops working after short time, all heads faulty, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I have purchased the exact ones that I needed with the right item number from the beginning..so I have called shark to let them know that I have received the wrong part they said no problem and will send out the proper set .. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Everything from here was terrible, sent the courier to the Sheffield depot instead of my home address even though i'd informed them that the DPD tracker was showing the wrong info. I can tell it is text as it always has a five digit number in the number area. also the photo is not them but that is the same crap I get..in the add photo box. Ninja products are incredible would I order again? Here are 8 tips for writing great reviews. We contacted Shark after our vacuum cleaner developed a fault (power button no longer functions). Were over 2,500 unique personalities working together to challenge each other, achieve growth, and create products that wow our customers. I noticed that it was only for the item excluding the tax and shipping & handling. Fortunately the refund has, finally, come through. Use MatrixClean Mode in Zone, Room Select or Spot Clean.To enable MatrixClean Mode:1. Brought a ninja foodi in February last year and the pressure cooking bit is playing up.Get up to pressure then goes bang and lets all the steam out.Tried a new lid thinking this might cure it but no luck.The customer service or after sales is bad.Made phone calls and emails but all they say is it is out of guarantee.The offered me %50 of another product.Its 3 weeks out of guarantee and they want me to pay for another one.I am taking it further as I am not impressed with the after sales. I am writing to you to raise an issue about: Online shopping 207 Amazon rating s. Condition Refurbished (Scratch & Dent) Totally in love with using it and all the amazing recipes I can whip up. Before they send me replacement. Are you ready to work day in and day out with the smartest, most dedicated people youve ever met? I certainly understand your concern about your unit, besides, the cosmetic issue showed in the photos does not represent a performance problem and won't affect the unit development at all, you can use the unit with all the confidence Shark Ninja offers. Any reasonable person would not use it again as to not start a fire. Gear-obsessed editors choose every product we review. Thank you. The 'plate' that comes with it is not practical for small items like french fries and it's hard to remove with hot food on it. Won't refund $360 to buy new vac or the $50.07 I paid for labels. For a comprehensive list of air fryer options, you can thumb through our guide to the best air fryers. I don't care about the mopping unit, merely the vacuum cleaner. Ive had my shark for almost a month now and all I can say is it is amazing! This complaint was posted by a verified customer.
4 years later a the floor nozzle and cable had worn . We also ensure all reviews are published without moderation. I originally purchased the Shark RV2502AW Ultra from Shark, November 2022, of course, during the chaos of the holidays I missed the refund time frame. From the other reviews l guess this company must be planning on going out of business. I simply want what I paid for replaced with the options I originally paid my hard earned money on. Nancy S. 05/07/2023. I have been told by Jaymar and Shane that the refund will be given. I never did receive my refund I have called every day 4 and 5 times A-day they say it will be escalated and I will have a return callback within 4-5 hours. Please get in touch with us by clicking on the "Support" button in the bottom right corner of the page, or: Ninja Support Shark Support My Orders Track My Order My Past Orders Delivery Information Accessories & Parts Accessories Spare Parts Warranty & Returns Register My Warranty Troubleshooting Must call multiple times for refund to be sent and it does not happen in 3 to 5 business days it has now been over 2 weeks since product returned and no refund.