I have paid extra for the full insurance, does this mean I don't have to leave a 900 euro plus deposit when I collect the car from Alicante airport? We hired a fully insured seven-seater. We recently had a claim from a hire company for some existing minor damage that had not been shown on the collection report. I made a car rental reservation for our holiday with DouYouSpain because of their promise on the website: "Lowest Price - Guaranteed: From the day you order until the day of your trip, we'll beat any other quote you receive". LBJF I have just read the other replies sent today and note they recommend contacting DYS. On recommendation I found 'Hire Cars in Spain' and now they are the chaps I use, always. - The price of the order from DoYouSpain EURO 869,60 + Supplement Charge EURO 1.000,00 = EURO 1.869,60 total We will email your when your answer is on the site. Good luck :-). One or two companies actually deduct the money which, in my opinion, is completely unacceptable. This is all stated clearly when booking, however Do You Spain are quite helpful so give them a ring and see what they say. You are scammers! I wanted to rent a car with insurance, you didn't explain to me before the reservation that you may have a problem with the insurance.Then I receive an email with information that you are not able to provide insurance.its not my fault that you cant provide it. On our website you can find offers that allow free cancellations and modifications and special offers that are not flexible. written by As its name suggests, Do You Spain is a car hire broker offering car rental services in locations across Spain. Their add on insurance is also a worthwhile option is also worth considering.Thanks Martin and Dad, Morning Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.RegardsMartinHire Cars in Spain. This means that we can always offer you the cheapest price. Would highly recommend Hire Cars in Spain for all of your hire car needs. I had a bad experience with one of the car hire companies last year, who enforced us paying the top up insurance before allowing us to take the car, despite me telling them we had our own annual excess policy. You return home from holiday to find a charge from the car rental firm on your credit or debit card. view item. We search every car rental company in Spain for the best rate, and save you money - Guaranteed! on 04/04/2023. you have served my whole family so well, Hi YvonneThank you so much for your glowing review, we really appreciate it and look forward to helping you out with car hire in the future.RegardsMartinHire Cars in Spain, We have booked cars in Spain, Portugal and Italy now with Martin and he really does take all of the stress out of the process - from finding the right car at the right price to sorting out a cross border drop off at a different airport - at a v reasonable price when others quoted extortionate fees.
What customers say about us | DoYouSpain The last time we used HCIS was for our Malaga trip at Christmas. I believe that a valid credit card is required and the name on that card has to be the named driver of the hired car. Which? It may take a little longer at the desk but better that than being ripped off by doyou. Avis said they have this problem all the time with Do You Spain. Nosotros buscamos y t ahorras dinero. It depends on whether you have bought the DoYouSpain insurance OR the insurance from the car rental company. Garantizado! It goes against our guidelines to offer incentives for reviews. 7.5 Million Customers. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I booked trough Do You Spain but used a different provider to Goldcar because I have had problems with them in the past. A credit card is needed when at the hire desk even if if the hire has been paid in full online etc prior to collection. Have always been satisfied with service and price write a review Was this review helpful? Regarding booking for your daughter just ring them up. To me this is just making up excuses - so they do not have to uphold their lowest price guarantee policy. Great Service from these guys. In your case, you booked a special offer, so the pick-up time could not be modified, as the car would have been prepared for the time you chose.You can always use the filters on the website to find the option that suits you best.Best regards, Andreea. Service 69 Value 67 Shipping 40 more, You seem to have JavaScript disabled. In March 2023, these members were Avis, Alamo, Budget, Dollar, Enterprise, Europcar, Firefly, Hertz, Maggiore, National, Sixt and Thrifty. Will Goldcar accept the extra insurance if booked through doyouspain. There are many UK insurance companies that will give you cheaper insurance than do you Spain but likewise you will have to claim the money back after the event. We fly to Spain regularly for holiday and always book a car via HCIS. I have been using DIY insurance through Insurance4CarHire for years, in Europe, USA and South Africa, including from RecordGo in Majorca. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-51350135', '');}, 'log_autolink_impression');car I rented and paid in full with my credit car on line. Much of the criticism we heard was directed towards the actual hire car companies, which suggests that Do You Spain doesnt do a great job of vetting the firms it uses. Hello Judit, I checked your booking and you do not have that option with Wiber. If you took the car hire company's extra insurance then I believe they will waive the deposit. Who did you end up with as a hire company? But If you cant provide it, you should refund all my payment, I dont want to make a reservation without insurance. I would recommend. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-49135331', '');}, 'log_autolink_impression');car hire via Do you Spain Car Hire for 12 to 14 April 2013, I was quoted 37.91 euros for a Ford focus, payment on arrival, including free additional driver, which was clearly advertised & I have the quote. Reviewers complaining about DoYouSpain.com most frequently mention car hire, credit card, and customer service problems. Still by far the cheapest hirer and I use them every time in Spain and Portugal!Gerry Hobbs. Report all scratches and bumps get rental car insurance in UK cost something like 40. on 26/05/2023, Whwnever in Spain use doyouspain. The subject of fuel in the car, an the various policies of different companies in respect of 'full/full' 'full/empty' are annoying. Yes they do, Now if I insure my access via the rental company or add an additional driver, it doesn't get a mention on the voucher, even though the amount due reflects the options. If your complaint has not been resolved, you can then turn to one of a handful of organisations who have codes of conduct for members and aim to resolve disputes with customers. They speak perfect English and some of them are in fact English and they are very helpful. DoYouSpain should put on your rental documents which agent they have booked you with. Most car hire desks will accept icarhireinsurnace.co.uk. Moser91 Good morning, The booking reference number was not provided. You can see reviews and information from customers, people who are not sure about booking with a certain company, etc.To avoid that possible negative impact, do not give importance to reviews until you have had your own experience with a car rental company. We had to make do with the 7-seater for almost a week of our 2 week holiday and despite ringing Do You Spain several times (at considerable expense from Cyprus I might add) we were put on hold indefinitely and they did not return any of our calls. The review below is what I have written about that company - Avis. It turns out the car rental I choose does not have that option. on 28/03/2023. Be firm and politely refuse
Car hire firms make all their profits by selling you the add-ons, which are usually. Your complaint should be emailed to complaint@bvrla.co.uk or submitted in writing. Good morning, For that reason there are sites to rate the experience of each user on websites such as TRUSTPILOT or GOOGLE reviews, which provide an overview of reviews from previous customers. Keeping even my money, I have put an International Litigation on them apart from the bad propaganda that I will do on social networks.
! Murcia Today - Ripped Off?????how To Complain About Car Hire I've never had to claim (touch wood) but reviews I've seen of Insurance4carhire say the procedure is straightforward. All the best guys! On arrival I was request to pay the rental again and to take the insurance when I refused I was told to contact Do You Spain. The answer to both questions is yes. Bear in mind that the insurance in question is not legally required to drive in spain and is therefore optional. DoYouSpain.com ranks 174th among Car Rental sites. No stress. Search for Car Hire 21 May 3 days Wed, 24 May Car Hire Specialist More than 7.5 Million Customers No Credit Card Fees Free amendments and cancellations Rated 4.1 out of 5 Based on 46000+ independent reviews Your Car Hire in Murcia Les alquil un coche y no me lo dieron. We survey thousands of car hire broker customers to give you an independent and unbiased rating. Good luck! The drivers license must be valid for the entire period of hire and drivers must also present a valid European national identity card or passport. I have used Doyouspain many times, always to book a car hire fom Malaga Airport. So I put the savings into full insurance
I'm afraid the answer is that yu probably will have to leave the 900 deposit. 9.6 June 11, 2021 In general, the whole service. Why wasn't it in the initial payment?4.A scratch over 2 cm wasn't in their record before I mentioned it when inspecting the car. We have hired many times with DYS and often this has involved Goldcar. Car hire overbooked If you arrive at your destination only to find that your car hire company has overbooked or you no longer have a car, then there are a few things you can do. No money lost. English (GB) Deutsch Espaol Franais Italiano Nederlands Polski Portugus Trke Deutsch Espaol Franais Italiano Nederlands Hi, I see we are already in contact with you regarding this matter. Yes they do. It costs nothing and is quite efficient to bring the rental company in line. It is one of the main airports serving the east of Spain. We also ensure all reviews are published without moderation. Best regards,Andrea. Give the car hire company a reasonable time to address your complaint and to rectify the situation, say 14 days. Sleeper trains vs planes: Which is cheaper? Spain: 44%: Condition of Vehicle: 6%: France: 16%: France: 3%: Service: 3%: This is the same with all rental companies.In case the model you have chosen is not available, the rental company will deliver a car of the same size and conditions or, in case of non-availability, of superior conditions.Regards, Andreea.
Read Customer Service Reviews of doyouspain.com - Trustpilot well done and carry on the good work! How to get a refund, repair or replacement. However I'm fussy over which rental company I use, even if it seems I pay more at the outset (but probably less in the long run). I will never be using these ever again As some else stated the Insurance was pushed at every stage to buy theres or put a deposit down of over 1000+ and extra for there CDW and no refund if you dont use them it wasnt the cheapest Best to to direct to the companys at the airports/ports I ended up paying less than half what they wanted me to finally pay, Good afternoon, When you pick up the car at the local office, the rental company will offer you two options. Hello Judit, I checked your booking and you do not have that option with Wiber.
DO you Spain Car Hire - Ibiza Message Board - Tripadvisor The fuel price (including the refueling service charge) will be between 51 and 156eur. It goes against our guidelines to offer incentives for reviews. Find out how we combat fake reviews. on 25/04/2023, It was very easy to make a booking with great prices, written by If you paid by credit card you can make a claim against your credit card provider using Section 75 of the Consumer Credit Act 1974. Spain car hire Search hundreds of car hire sites at once for car hire deals in Spain Same drop-off Wed 31/5 Midday Wed 7/6 Midday Find cars Driver's age: 26-65 Other Cheap car hire in Spain 2 Adults, 2 Bags View Deal 4 Adults, 2 Bags View Deal 5 Adults, 3 Bags View Deal 5 Adults, 3 Bags View Deal 2 Adults, 2 Bags View Deal 5 Adults, 2 Bags You will pay way over the "total balance". written by Short answer to the first part - no. I was not asked to add extra insurance to cover my excess. Merry Christmas. If you knew for certain that a credit would be given it would probably pay to fill the tank as far as possible on returning the car as the cost to you would be far less than their charge.
Cheap Car Hire in Spain | DoYouSpain Do you Spain Car Hire claim to be the cheapest, however, I had to pay over 90 euros on collection at Reus airport. Our car hire was with malagacar.com and that was straightforward also, so thanks to Hire Cars in Spain for organising. In addition, our suppliers are constantly renewing their fleets. I recommend HCIS to everyone I speak with. Also easy web site to navigate and complete transaction with. Spain Car Hire Find the best deals in Spain With a massive choice from the biggest brands, Enjoy the best way to find the best prices for car hire in Spain. We search and compare the prices of all the car hire companies in Spain in real time. written by If you make a booking on their website, some time afterwards you will get an email headed Insurance Information for your Booking, which will give the option to take their insurance and it will give you the price. Re: DO you Spain Car Hire 10 years ago Save Unfortunately a lot of the companies are doing this scam, collect full and we charge inflated price for the fuel and return empty cos we won't reimburse for any fuel left. Hire Cars in Spain aim to take the stress out of car hire by making it smooth, simple and most importantly affordable with all-inclusive prices. Biggest thing though is my trust in them. 2023 Trustpilot A/S. I am not sure the small claims court is relevant, In any case that would involve Do You Spain, In previous dealing with Gold Car they seem to have their own agenda and not care what has been agreed or sold to the customer. If not, could I use my credit card to enable my daughter to hire a car? DYS are effectively the agents for the car hire companies who are your contacts when at the airport. We hired a 3 door Corsa through Do You Spain and chose Avis Car Hire because we thought we could receive a reliable honest service. Instead, we received a Kia Stonic with a far too small engine. 10 years ago Save I am travelling to Spain in a few weeks with some friends, and we want to hire a car. Unless firms meet a decent level of service and have absolute integrity you should not rank them as a best buy. Hes also assisted us this year with post hire issues so threatened damage charges never materialised. You can do this verbally or in writing but make sure you keep a clear record of your complaint. Chat to a live agent or send us a message, We survey thousands of real car hire broker customers to give you an I highly recommend booking a hire car via their web site. Escalate your complaint 3. Best regards, Andreea, Very easy to book and gives you the option of taking out full policy protection too, which is great for complete peace of mind. I emailed Do You Spain several times on my return and have never received a reply. Alquiler de coches y furgonetas en Espaa. So I did. We search every car rental company in Spain for the best rate, and save you money - Guaranteed! The terms & conditions for Do you Spain are quoted below, but beware Fuel is not included in our quoted rates. Free cancellations which means you have nothing to loose booking early to secure a vehicle but can cancel and re-book if prices come down or your plans change. Customer score is based on a combination of overall satisfaction and how likely people are to recommend the company. Probably wouldn't go anywhere else now. on 04/05/2023. 1. All the car hire companies we use have friendly and helpful staff and we have exceptional relationships with the companies we use. Quedandose hasta con mi Dinero les tengo puesto un Litigio Internacional aparte de la Mala propaganda que les har por las redes sociales. My advice is contact do you spain as your contract is with them and they are not supplying the car within the agreed terms.Good Luck, Hi
Garantizado! You need to go to the kiosk of the the car rental company that your do you spain
KarleeO'Neill I decided then that it is better to take the insurance directly with the rental company. On our website you can find offers that allow free cancellations and modifications and special offers that are not flexible. Service and integrity should be a selection option / criteria on your site, which would focus the minds of the dubious operators as their booking would drop in favour of decent providers. Big problems! In my case I was refunded for fuel not used. If the company cannot justify the charges, tell it the money has been been taken 'under protest'. In my case I think they advised through email that my tank was 3/8 full so after a few weeks my credit card was credited with about 20 so that wasn't too bad.I think the refund was based upon the charge initially made which as you probably know is very high. Do Record go accept dys insurance and excess from another insurer without any problems? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. on 25/04/2023. Defined cleared illustrations with competitive prices. I wouldn't touch Do You Spain with a Barge Pole. The fiat 500 cabriolet wasn't delivered, it would have a technical problem. It was not noted in any documentation sent to me prior. We landed in Malaga and the clueless guy at reception of GoldCar (referred by DoYouSpain) told us we needed an International drivers license. Easy to use and good rates for car hire in Spain, as I have yet to use the service from Alicante airport the review is based on my booking experience only ! I booked car hire via Do you Spain Car Hire for 12 to 14 April 2013, I was quoted 37.91 euros for a Ford focus, payment on arrival, including free additional driver, which was clearly advertised & I have the quote. I have hired through Goldcar direct in the past and opted for the Empty > Empty fuel policy and so cannot comment on this - other than to say that I have not had issues with Goldcar per se. My experience of Firefly was very similar. My parents and friends have hired cars out this way with their debit cards and have found it no problem - you just need to bear in mind the added costs. This is surely wrong unless you prove it3. as well as Spanish islands such as Mallorca and Menorca. 99.68%; 0.21%; 0.11%; Companies can ask for reviews via automatic invitations. I feel your best option would be to contact DoYouSpain in the first instance to give them the opportunity to sort this out for you. Chose full insurance with full to full fuel and deposit for full tank of petrol was reimbursed next day. secondly you cannot pay for your daughters car hire unless you are going to be present and be the main driver. Process was efficient car was brand new. Hi, I see we are already in contact with you regarding this matter. Second part - I would check with the hire provider. It's a balance you have to decide on: get DYS' cheaper insurance and have your credit reduced 900 while you're on holiday or keep the $900 credit and pay a bit more for the hire firms' insurance. Most car hire companies cover themselves with terms and conditions that say they cant guarantee a particular make or model of car. Hoping that you find this useful. on 10/04/2023. When I picked up the car they still take a 700 euro deposit from your credit card, they also try to sell you their own fully comprehensive insurance and they say that if you do have an accident you would still have to pay from your deposit and claim it back!!! It may seem more expensive to go with main stream car hire companies but you get what you pay for (or rather with Do You Spain - you don't)
maybe try ringing the firm you are hiring from a lot of the hire companies have English speaking reps. It turns out the car rental I choose does not have that option. Have tried others over five years always come back to DoyouSpain. In your case, you booked a special offer, so the pick-up time could not be modified, as the car would have been prepared for the time you chose.You can always use the filters on the website to find the option that suits you best.Best regards, Andreea. Edi Rent a Car - www.edirentacar.com. You can also contact the European Consumer Centres Network, which has a free service to help resolve disputes and help you get your money back. DO NOT USE THIS (ta && ta.queueForLoad ? Alternatively, you may use. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-54566052', '');}, 'log_autolink_impression');car hire company they recommended! written by This is the version of our website addressed to speakers of English in United Kingdom. Donal, From my own experience, if you wish to hire a car with DYS at the advertised best price then you must give credit card details in the name of the hirer of the car.